Find answers to common questions about booking, check-in, amenities, and your stay at Riverside Chalets.
Book directly here on the site: choose your dates and the number of guests, and you continue to our secure booking page. Booking direct gets you our best available rates plus extras we keep for direct guests. Want to ask something first? Message us on WhatsApp or through the contact form.
Check-in is from 3:00 PM and there is no cut-off, so a late arrival is no problem. Check-out is by 11:00 AM. Direct guests get first priority for an early check-in from 1:00 PM and a late check-out until 12:00 PM, subject to availability on the day.
There is no key handover and no waiting around. Both chalets have a smart lock, and your personal door code arrives automatically about three days before arrival, together with directions and parking details. You also get a link to the short online registration form that is required by law in Bavaria.
Yes. Both chalets have fast Wi-Fi throughout the house, plus a dedicated workspace and a wired LAN connection if you need to get some work done.
Yes, and it is free. Each chalet has its own garage on the property, including a charging point for electric cars. You can leave the car there for the whole stay, because the town center and the train station are both a short walk away.
If you booked directly with us, you can cancel free of charge within 48 hours of booking, even on non-refundable rates, as long as check-in is more than 48 hours away. Otherwise, and once the 48 hours have passed, the terms of your rate apply. If your plans change, message us. We will always try to find a solution.
If you book directly with us, nothing is charged when you book: your reservation is confirmed right away. Closer to your stay we email you a secure payment link. You can pay by credit or debit card (Visa, Mastercard, American Express), Apple Pay or Google Pay, or by bank transfer if you prefer. If you booked through Airbnb or Booking.com, you pay through that platform. The tourist tax (Kurtaxe) is paid separately at check-in, in cash or by card.
Yes, dogs and other pets are welcome. Up to two pets per chalet, for a small fee per pet per stay. Just tell us when you book so we can have the house ready for them. The garden and the paths along the stream start right outside the door. Tips for a holiday with your dog →
Treat yourselves to the luxury of a whole house: your own sauna, a garden right on the stream, mountain views from the bedroom and your own garage. Guests mention “thoughtful, luxurious touches throughout” (Tim, Airbnb, December 2025) and a house that was “luxurious and warm” (Benjamin, Airbnb, August 2025).
Both chalets are non-smoking inside, but you are welcome to smoke outside on the terrace or in the garden. No parties or events, please, and quiet after 10:00 PM out of respect for the neighbors. Each chalet takes a maximum of 6 guests.
Yes. Garmisch-Partenkirchen charges a tourist tax (Kurtaxe): 3 EUR per night for guests aged 16 and over, 1 EUR for children aged 6 to 15, free for under 6. It is paid at check-in, by cash or card, and it includes the GaPa guest card with free travel on local buses and discounts on many attractions.
You have the whole house: three bedrooms for up to six guests, 2.5 bathrooms, a private sauna, a full kitchen with Miele and WMF appliances, washing machine and dryer, a living room, a dedicated workspace, and a garden with terrace, barbecue and mountain views. Premium bed linen, shampoo, body soap and shower gel are provided.
Almost: our chalets are not mountain huts but two newly built holiday homes in alpine style, right on the stream and a short walk from the center. You rent the whole house for up to six guests, with three bedrooms, a private sauna, a garden and a garage. Wood, mountain views and quiet like a hut, with the comfort of a holiday home, and restaurants and the train station within walking distance.
Yes, children of all ages are welcome. A cot is available free of charge on request for ages 0 to 2, and there is a high chair with padding, straps and a food tray. The garden gives children plenty of room to play. Please keep an eye on little ones near the stream at the bottom of the garden.
By car it is about 60 minutes from central Munich on the A95, and each chalet has its own garage. By train, the station is only 300 m away, with connections from Munich in around 90 minutes. Munich Airport is roughly 90 minutes by car or about 2 hours by train, and Innsbruck Airport is about 60 minutes by car.
The town center with its restaurants, bakeries and shops is a five-minute walk, and so is the town hall. The Zugspitze railway terminal is 750 m away (about a 12-minute walk), and the lifts are close by: Eckbauerbahn 1.8 km, Wankbahn 2 km, Hausbergbahn 2.1 km. Hiking and cycling routes start right outside the door.
Often yes. Direct guests get first priority for a 1:00 PM check-in and a 12:00 PM check-out whenever the calendar allows. If the chalet is occupied the night before or after your stay, you are welcome to drop off or leave your luggage with us.
Our best available rates, welcome drinks chilling in the fridge, priority for early check-in and late check-out, partner rates for ski and bike rental with local shops, our grocery service on stays of five nights or more, and 48 hours of free cancellation after booking.
Alex, your host. No agency and no call center. He lives in Garmisch-Partenkirchen, hosts both chalets personally and answers every message himself, usually within a few hours. Write via WhatsApp, the contact form or info@chalet-gapa.com.
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